Return Policy

Our Return Policy

  • Contact our customer care via our contact details within 24 hours after delivery.
  • The item purchased must be in new and mint condition.
  • All clothing items must not be previously WORN.
  • Seals, tags, and all accessories should remain intact for all clothing items.
  • For items in packaging boxes, manuals should be packaged before return.

How to Return

  • Call the customer care line (+2347030468012) or send a mail to orders@leomonde.com to arrange retrieval.
  • We will arrange retrieval from the same delivery location or advise you to drop off at our Courier Partner Hubs.
  • Send to any of our Offices.
  • Upon receipt of this item(s), we will conduct a proper quality check to confirm validity of the return.
  • If valid, we shall credit you with a store voucher the cost of the item (excludes shipping fee) so you can use on www.leomonde.com for your next shopping.
  • If you choose the option of Cash Refund, your account shall be credited within 72hrs.
  • If invalid, we shall send the item back to you. Please, allow for 7-10 working days after retrieval for Lagos Orders and 10-14 working days for orders outside Lagos.